After 11 months of listing, sellers have 1 month to reclaim unsold items with a reclamation fee of HK$10 / SG $1 per item, deducted from future earnings (effective February 23, 2024).
The seller pays the return shipping fee upon arrival for reclaimed items.
All delisted items will require shipping rather than pick up.
Delisting Items
If a seller requests for a return of any unsold items before the 11- month mark, a delisting fee of HK$50 per item will apply.
Expiration of Items
If the seller doesn't reclaim an accepted item before it expires (365 days of listing), it becomes property of Retykle.
Unclaimed items after expiration are ineligible for commission and cannot be retrieved by request (T&C effective March 1, 2023).